Role: I do interaction design for smart home hardware and software products, including water leak detectors, fixed segment display and touch screen thermostats, Resideo apps and a professional installer web management tool.
Team: I am apart of the Global Experience Design (GXD) team, which is made up of 24 UX designers, researchers, strategists and industrial designers. I also work with product owners, managers, engineers, developers and marketing teams based around the globe.
Duration: March 2021 - Now
Tools: Adobe XD, Figma, Illustrator, After Effects, Photoshop, Miro, Overflow, UserTesting, Slack, Excel, Teams
Design Work
Overview: I design for 3 hardware products, 2 apps and website applications. I create and update app wireframes and flows for 7+ products, have written 3 installation guides for hardware products and assist with research for most of my design work. We design products for 150 million households in 100 countries worldwide. The people we design for include homeowners and professional installers .
Hardware Interaction Design
- Design on-device UI and interactions for fixed segment and touch screen thermostats
- Share new designs with engineer and design team weekly to gather feedback and plan research studies
- Document all thermostat wireframes, user flows and prototypes for team's reference
- Design and iterate segment map using Adobe Illustrator, following manufacturing guidelines
App Design
- Design setup and post-setup app flows for homeowners and pro installers to install and use their device(s) in Resideo and Resideo Pro apps
- Boost interactivity with and improve charts and data visualizations for existing products
Web Design
- Redesign internal web portal for utility companies to more easily forecast and plan demand response events for their costumers
Writing
- Write installation and quick start guides for 3 products, collaborating with product owner, industrial designer and marketing to establish what product info is relevant to user
- Establish content style guidelines, such as vocabulary and grammar, to ensure our team is designing with same conventions in mind
Research
- Create data visualization charts for homeowner's to track temperature and humidity levels
- Support user research by note taking for in-lab and in-field sessions and participate in debrief sessions
- Conduct competitive analysis with competitor hardware and software products
** I can't share all of my design work at Resideo.
Below are a few products & apps I work on. **
Water Leak Protection
I wrote the quick start guide for the L1 WiFi Water Leak Detector. I designed app flows and screens for the leak detector and L5 WiFi Water Shutoff Valve.
Resideo - Smart Home is an app for homeowners to add and manage their comfort and security devices.
I have designed and maintain Resideo app screens for 7+ products. I also work on user settings, preferences, notifications and first time user experience. I document all of my user flows and wireframes to share with developers.
Resideo Pro is an app for home service professionals to set up security and comfort products for homeowners.
I have designed app screens for future product setup flows and user settings.